Legal · Dr. Mirza Medical Instruments

Privacy Policy

Your privacy matters to us — always.

Dr. Mirza Medical Instruments respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us.

9 Sections
Data Protected
Effective Immediately
Sialkot, Pakistan

We Never Sell Your Data

Your personal information is never sold, rented, or traded to any third party.

Secure & Confidential

We implement appropriate technical and organizational measures to protect your data.

Your Rights Matter

You have the right to access, correct, or delete your personal data at any time.

01 Data Collection

Information We Collect

We may collect the following information when you contact us, use our website, or place an order:

  • Personal Details: Name, company name, and job title
  • Contact Information: Email address and phone number
  • Order Details: Shipping and billing addresses for order processing
  • Communications: Any information you provide through contact forms, email, or WhatsApp
  • Technical Data: IP address, browser type, and pages visited — collected automatically for website analytics
Minimal Collection: We only collect data that is necessary for business operations, order processing, and communication. We do not collect sensitive personal data beyond what is required.
02 Data Use

How We Use Your Information

We use the information we collect solely for legitimate business purposes:

  • Respond to inquiries and provide product quotations
  • Process orders and manage shipments and logistics
  • Communicate regarding products, services, and updates
  • Improve our website, services, and overall customer experience
  • Comply with legal and regulatory requirements
No Spam: We do not use your information for unsolicited marketing or share it with advertising platforms. All communication is strictly business-related.
03 Data Sharing

Information Sharing

We do not sell, rent, or trade your personal information to any third party. Your data may only be shared in the following limited circumstances:

  • Shipping & Logistics Partners — for the purpose of order delivery only
  • Payment Service Providers — for secure transaction processing only
  • Legal Authorities — only when required by applicable law
Third-Party Obligations: All third parties with whom we share your data are contractually required to keep your information strictly confidential and may not use it for any other purpose.
04 Security

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, misuse, alteration, or disclosure.

Our security measures include access controls, secure communication channels, and data handling procedures aligned with international best practices.

Limitation: No method of electronic transmission or online storage is 100% secure. While we strive to protect your data using commercially acceptable means, we cannot guarantee absolute security of any information transmitted to us online.
05 Cookies

Cookies & Analytics

Our website may use cookies and analytics tools to improve the user experience and understand visitor behaviour:

  • Understand how visitors navigate and interact with our website
  • Improve website performance, speed, and usability
  • Track aggregate visitor statistics (no personally identifiable information)
Cookie Control: You can disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.
06 External Links

External Links

Our website may contain links to external third-party websites for reference or convenience purposes. These links are provided in good faith.

However, we are not responsible for the privacy practices, content, accuracy, or security of those third-party websites. We encourage you to review the privacy policies of any external site you visit through links on our website.

07 Your Rights

Your Rights

You have the following rights with respect to your personal data held by Dr. Mirza Medical Instruments:

📋

Right to Access

Request a copy of the personal data we hold about you

✏️

Right to Correct

Request correction of any inaccurate or incomplete data

🗑️

Right to Delete

Request deletion of your personal data from our records

🚫

Withdraw Consent

Withdraw consent for marketing communications at any time

📤

Data Portability

Request your data in a structured, portable format

✉️

How to Exercise

Contact us at info@dr-mirza.com

Response Time: We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable law. Some requests may require identity verification before processing.
08 Updates

Policy Updates

Dr. Mirza Medical Instruments reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with immediate effect.

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.

09 Contact

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Questions about your privacy? We respond within 24 hours.

Privacy & General

info@dr-mirza.com

Data requests, privacy questions & general inquiries

Phone & WhatsApp

+92 336 6191 191

WhatsApp available · Fast response for all inquiries

Dr. Mirza Medical Instruments · Sialkot, Pakistan · ISO 9001 · ISO 13485 · CE