TERMS & CONDITIONS

Welcome to the website of Dr. Mirza Medical Instruments. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Company Information

Dr. Mirza Medical Instruments
Industrial Estate, Sialkot 51310
Pakistan

These Terms & Conditions govern your use of our website, products, and services.

2. Use of Website

The content on this website is provided for general information and business inquiry purposes only.
You agree not to misuse the website or engage in any activity that may harm its functionality or security.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information

All product descriptions, specifications, images, and catalogs are provided for reference purposes only.
Minor variations in design, finish, or packaging may occur due to continuous product improvement.
Product availability is subject to confirmation at the time of order.

4. Orders & Quotations

Orders can be placed via email, WhatsApp, or official communication channels.
All quotations are valid for a limited period as specified in the quotation.
Orders are considered confirmed only after written approval and receipt of payment or agreed terms.

5. Pricing & Payment

Prices are quoted in agreed currency and may change without prior notice.
Payment methods include Bank Wire Transfer (T/T), PayPal, or Stripe, depending on order size and agreement.
All bank charges, taxes, and duties are the responsibility of the buyer unless otherwise agreed.

6. Production & Delivery

Production timelines are estimated and may vary depending on order quantity and product type.
Shipping timelines depend on courier, freight method, customs clearance, and destination country.
Dr. Mirza Medical Instruments is not responsible for delays caused by customs, logistics providers, or force majeure events.

7. Shipping & Risk

Risk of loss or damage transfers to the buyer once the goods are dispatched.
Buyers are advised to arrange insurance if required.

8. Returns & Claims

Claims for damaged, defective, or incorrect products must be reported within 7 days of delivery, along with supporting photographs.
Returns are subject to inspection and approval.
Customized or OEM products are non-returnable unless manufacturing defects are confirmed.

9. Intellectual Property

All website content, including text, images, logos, catalogs, and designs, are the intellectual property of Dr. Mirza Medical Instruments.
Unauthorized reproduction, distribution, or use of content is strictly prohibited.

10. Limitation of Liability

Dr. Mirza Medical Instruments shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Products must be used by qualified medical professionals only.

11. Compliance & Use

Buyers are responsible for ensuring compliance with local laws, regulations, and import requirements in their country.
Our products are intended for professional medical use and not for resale to unqualified users.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.

13. Amendments

Dr. Mirza Medical Instruments reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updates will be published on this page.